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Getting Started

6

Set up MyQuickCloud for the first time
Getting your users started with MyQuickCloud
Making your company file available to your MyQuickCloud users
Enabling multi-user hosting
How to work from home with MyQuickCloud
Getting Started with a Managed Cloud Server

Archive

19

How To – Add a Host
How To – Use a MyWorkspace, MyDesktop or MyApplication
How To – Manage a Host
Testing your local Internet connection
How to login to my host computer with an existing Windows account
Do I Choose MyWorkspace, MyDesktop or MyApplication?
Support – Overview
Login Failed – Unable to Connect to the Internet Error Message
System Requirements
Remote Desktop Can’t Connect to the Remote Computer for One of These Three Reasons Error
What Is Our Refund Policy?
After Auto-Update – MyQuickCloud Prompts to Be Configured
MyQuickCloud 3.2 – What’s New
Security Update – Jan 2018
Which host do I choose in the MyQuickCloud setup?
How do I update my internet browser?
How to Change the Host Computer
Common Printing Issues
Launch Fail Unknown Error – MyApplication Won’t Open on My iOS Device

Technical

14

Issues connecting to MyQuickCloud following an upgrade to Windows 11
Date Format and Currency Settings Are Incorrect
Cloud Server Security
Vedivi Service Level Agreement for Cloud Servers
MyQuickCloud Installer on Mac Is Damaged or Can’t Be Opened
Networked Drives in MyQuickCloud
Computer is Offline
Self Hosting Security Guide
Add MyQuickCloud to Your Firewall Rules
Common Windows Folder and File Permissions
User Profile Cannot Be Loaded Error
Your Application Is Frozen or Wont Start
The Application You Want to Publish Is Not Listed
Network Level Authentication Is Turned On

How To

26

How To – Give access to users to your server
How To – Add, Remove and Manage Users
How to update your payment method
How to update your subscription
Give Access to Your Users
How to Cancel Your MyQuickCloud Subscription
How To Change or Reinstall a Computer
How To Join, Restart or Logout an Existing MyQuickCloud Session
How to Restart Your Computer or Server Remotely
How to Enable Multi-Factor Authentication In MyQuickCloud
How to Add a New Computer
How To Transfer Files In The MyQuickCloud WebApp
How To Print With MyQuickCloud
Types of Access to Your Computers – MyQuickCloud
Connect to MyQuickCloud Using an Android Device
How to Change The MyQuickCloud Desktop Application Settings
How To Delete A User and Remove From Subscription
How To Reset Your Password in MyQuickCloud
How To Share Files and Folders – MyQuickCloud
Connect to MyQuickCloud Using an iOS Device
Copy Files from Mac to Remote Computer
How To Use Spaces in MyQuickCloud
How To Setup Your Subscription With MyQuickCloud
Add Users To Your MyQuickCloud Account
How To View And Download Statements
How To Re-activate a MyQuickCloud Account

Videos / Webinars

3

What is MyQuickCloud?
Getting Started with MyQuickCloud
What’s the difference between on-premise and managed cloud

Partners

2

Getting Started for Partners
How can our partners use MyQuickCloud

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QuickBooks

12

QuickBooks asks for Admin permissions
Getting started with QuickBooks and MyQuickCloud
How to Setup the QuickBooks Database Manager
Update QuickBooks Payroll on a Managed Cloud Server
QuickBooks Requires Reboot to Complete Installation
QuickBooks Cannot Communicate With The Company File
QuickBooks Company File Is Not Updating
QuickBooks No Company Open Issue
QuickBooks is Unable to Print
QuickBooks Freeze When Exporting Reports
Opening QuickBooks for the first time in MyQuickCloud
How to setup QuickBooks on a MyQuickCloud Cloud Server

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