My account has been cancelled or lapsed, how do I re-activate it? #
In this guide we will learn how to re-activate a MyQuickCloud account.
If you have cancelled your account and wish to sign back up or if your account has lapsed because of a payment failure you will need to re-activate to continue using MyQuickCloud
To do this please follow these steps:
- Log on to https://myquickcloud.com/login/ and click Lets Connect
- Ensure your payment method is up to date by clicking Account > Billing & Payment Information
- Email [email protected] with the following information (alternatively you can open a livechat with the team here https://myquickcloud.com/contact/)
- Admin email address on the account
- Any changes to your subscription e.g 2 users and 1 computer
- Confirmation that your payment details are up to date
- The sales team will then take payment and reactivate your account
Your MyQuickCloud account will now be re-activated and you will be back up and running.