Issue #

When trying to setup a MyApplication the application you want to publish is not listed so cannot be setup. This article will show you some of the possible causes and fixes.

Cause #

Either:

A) The application has only just been installed on the Host computer

B) The application is not installed in a standard location.

C) You are using Windows XP or earlier, which is not supported by MyQuickCloud as a host

Solution #

A) MyQuickCloud updates the list of available applications every 30 minutes. So if you just installed the application this may be why the application  you want to publish is not listed. However, if you don’t want to wait to publish the application, restarting the host computer will force the refresh of the list of installed application.

B) When building the list of available applications, MyQuickCloud looks at some pre-defined locations where programs are usually installed.

Depending on your Host computer, the locations analyzed are the following:

  • Common Start Menu: C:\ProgramData\Microsoft\Windows\Start Menu
  • Program Files: C:\Program Files (64-bit system only)
  • 32-bit Program Files: C:\Program Files (x86)

If your application is not in one of those locations, it may not appear in the list. To fix, do the following:

Create a shortcut for your application’s executable file

On your Host computer, in Windows Explorer, locate your application executable file. It should have the type Application and may be ending with the extension .exe. Once you’ve located the file, right-click on it and then select Send to > Desktop (create shortcut). This will create a shortcut file on your Desktop.

Move shortcut to Common Start Menu

Copy the shortcut created on your desktop at step 1 (Right-click, Copy). Then, in Windows Explorer , go to: “C:\ProgramData\Microsoft\Windows\Start Menu \Programs” and paste the shortcut (Right-click, Paste) .

Refresh the list

MyQuickCloud should now be able to detect your application and list it as part of the available applications. However, the list is refreshed every 30 minutes. If you would like to force the refresh of the list, you can do so by restarting the Host computer.