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Archive

  • How to Change the Host Computer
  • How do I update my internet browser?
  • Which host do I choose in the MyQuickCloud setup?
  • Security Update – Jan 2018
  • MyQuickCloud 3.2 – What’s New
  • After Auto-Update – MyQuickCloud Prompts to Be Configured
  • What Is Our Refund Policy?
  • Remote Desktop Can’t Connect to the Remote Computer for One of These Three Reasons Error
  • How To – Reinstall Your Host
  • System Requirements
  • Login Failed – Unable to Connect to the Internet Error Message
  • Launch Fail Unknown Error – MyApplication Won’t Open on My iOS Device
  • Support – Overview
  • Do I Choose MyWorkspace, MyDesktop or MyApplication?
  • How To – Publish an App
  • How To – Change the Host Computer
  • How To – Add, Remove and Manage Users
  • How To – Print with MyQuickCloud
  • How to login to my host computer with an existing Windows account
  • Testing your local Internet connection
  • Managing Your Existing Apps / Desktops
  • Common Printing Issues
  • How To – Manage a Host
  • How To – Use a MyWorkspace, MyDesktop or MyApplication
  • How To – Add a Host

Technical

  • Date Format and Currency Settings Are Incorrect
  • Cloud Server Security
  • QuickBooks Requires Reboot to Complete Installation
  • Vedivi Service Level Agreement for Cloud Servers
  • MyQuickCloud Installer on Mac Is Damaged or Can’t Be Opened
  • Networked Drives in MyQuickCloud
  • QuickBooks Cannot Communicate With The Company File
  • Computer is Offline
  • QuickBooks Company File Is Not Updating
  • QuickBooks No Company Open Issue
  • QuickBooks is Unable to Print
  • QuickBooks Freeze When Exporting Reports
  • Self Hosting Security Guide
  • Add MyQuickCloud to Your Firewall Rules
  • Common Windows Folder and File Permissions
  • User Profile Cannot Be Loaded Error
  • Your Application Is Frozen or Wont Start
  • The Application You Want to Publish Is Not Listed
  • Network Level Authentication Is Turned On

How To

  • How to Enable Multi-Factor Authentication In MyQuickCloud
  • How to Add a New Computer
  • How To Transfer Files In The MyQuickCloud WebApp
  • How To Change or Reinstall a Computer
  • How To Print With MyQuickCloud
  • Types of Access to Your Computers – MyQuickCloud
  • Connect to MyQuickCloud Using an Android Device
  • How To Join, Restart or Logout an Existing MyQuickCloud Session
  • How to Change The MyQuickCloud Desktop Application Settings
  • How To Delete A User and Remove From Subscription
  • How To Reset Your Password in MyQuickCloud
  • How To Share Files and Folders – MyQuickCloud
  • Connect to MyQuickCloud Using an iOS Device
  • Copy Files from Mac to Remote Computer
  • How To Use Spaces in MyQuickCloud
  • How To Setup Your Subscription With MyQuickCloud
  • Add Users To Your MyQuickCloud Account
  • Cancel Your MyQuickCloud Subscription
  • How To View And Download Statements
  • How to Update your Subscription and Payment Method
  • How To Re-activate a MyQuickCloud Account

Videos / Webinars

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  • Getting Started with MyQuickCloud
  • What is MyQuickCloud?
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  • What Is Our Refund Policy?

What Is Our Refund Policy?

Table of Contents
  • MyQuickCloud Trial
  • Paid subscription
  • Cancelling your subscription

This article relates to an older version of MyQuickCloud and is no longer valid. Please go to our How-To section to view the latest articles here – https://myquickcloud.com/kb/how-to/

MyQuickCloud Trial #

After signing up to the MyQuickCloud Trial you get a fully functional MyQuickCloud account, allowing 5 users to connect to 1 host computer. The free trial we offer is valid for 7 days so you can fully test MyQuickCloud in your own business environment and get to see all the features that your business can benefit from, before making your decision. You do not need to add your credit card or make any payment during the trial period.

Paid subscription #

It is only once you have decided to subscribe that you will need to provide: your credit card details, the number of MyQuickCloud users you would like, the subscription period (monthly or yearly) and any additional options. We do not offer refunds on payments that have already been processed; this policy is the same for all customers. You are responsible for all charges in your subscription.

Cancelling your subscription #

You can cancel your subscription at any time by following our support article here. After cancelling, your account will remain active until the next renewal date. All credits will be lost and are not refundable.

For more information regarding our service please refer to our terms & conditions.
If you have any additional questions, feel free to chat with us or send an email to [email protected]

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Updated on March 30, 2022
After Auto-Update – MyQuickCloud Prompts to Be ConfiguredRemote Desktop Can’t Connect to the Remote Computer for One of These Three Reasons Error
Table of Contents
  • MyQuickCloud Trial
  • Paid subscription
  • Cancelling your subscription
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