When MyQuickCloud creates a user account to connect to the host computer, it automatically detects the regional and language settings for where you are. However if there is an issue during setup it may default to another country’s settings and you may find that the date format and currency settings are incorrect (you might see £ instead of $ for example).
To correct the default settings for your country:
- Sign in to MyQuickCloud as the user having problems here: app.myquickcloud.com
- Click Connect, then connect to the host computer using MyWorkspace (if you don’t have access to MyWorkspace, you can add access by first signing in as an admin, click Computers, select the host having issues, click Who has access to this computer, choose the user having problems and finally toggle the switch next to MyWorkspace)
Now depending on what version of Windows your host is using follow these instructions to change regional settings:
Windows 10 #
- Click on the Start Menu, type in Region and click the Region Settings shortcut when it appears
- Under the Region option change the country to the correct one
- Under Regional format change the language to the appropriate one also (For example, English (United States) if you are in the United States.
Windows 8 #
- Click on the Start Menu, type in Region and click the Region and language settings shortcut when it appears
- Under the Country or region option change the country to the correct one
- Under Languages click the + icon to Add a Language and select the correct language for your country (it may already say English (United Kingdom) for example, but if you are in the United States you would still need to change language to English (United States))
- Select the new language you just added, then click Set as primary (at this point you can also select the old language and click Remove, to prevent future issues)
- Click Date and time on the left side of the screen and make sure the time zone and date formats are also correct
Windows 7 #
- Click on the Start Menu, type in Region and click the Region and Language shortcut when it appears
- Under the Format option select the correct language and country (it may already say English (United Kingdom) for example, but if you are in the United States you would still need to change language to English (United States))
- At the top of the window select the Location tab, and change the Current location setting to the correct country
- Now click the Keyboards and Languages tab and click Change keyboards…
- Under Default input language change it to the correct language and location and click Apply (from here you can also select the incorrect language / location and click Remove to prevent any future issues)
When you’re finished, close the Region Settings windows, and now the date and currency formats should be correct for Windows and all other applications. Please note, you may need to restart any applications you already have running before any changed take effect.
