Introduction #
To remove a user from your MyQuickCloud account you first need to delete the user and then reduce the number of users in your subscription (unless you are replacing the old user with a new one)
Delete a User #
- Login to your account here https://myquickcloud.com/login/ click Lets Connect
- Click the Users icon
- Click on the user you wish to delete
- Click the Delete icon and confirm by clicking OK
The user has now been removed from the system.
Note: If you are deleting an admin user, you will first need to remove their admin rights before deleting as above, you can do this by:
- Click on the user you wish to delete
- Click the Edit icon
- Deselect the admin option and click Update
Removing User from Subscription #
Deleting a user as above will remove that user from the system, however the number of users in the subscription will not change, this means you can immediately add a new user to replace the old one. If however you no longer need the same number of users you can reduce that number in the subscription as follows:
- Login to your account here https://myquickcloud.com/login/ click Lets Connect
- Click the Account icon
- Click Subscription Details
- Click Modify
- Use the – button next to the number of users to reduce the users and then click Continue
- On the summary page confirm everything is correct and click Confirm & Proceed
The subscription has now been amended and you will no longer be charged for that user
