In this article, we will cover the following:

• Creating a new user
• Deleting a existing user
• Updating a user’s information
• Managing a user’s access to computers and servers

Creating a new user #

Overview #

Detailed steps #

• Log in to your MyQuickCloud account as an admin user – https://myquickcloud.com/login/
• Click on Users
• Click on ADD NEW USER
• Enter the new user’s details
  • Alias: this is a friendly name for that user. It must be unique in your account and be between 3 and 9 characters
  • Administrator: only select this option if the new user will also be an administrator on your account. Administrators can view/manage access, users, billing…
  • Password: the password needs to meet the following complexity rules
    • At least 8 characters long (longer is more secure)
    • At least 1 upper case character
    • At least 1 lower case character
    • At least 1 number/digit
    • It cannot be a combination of the user’s email or alias
• Once done, click CREATE USER to create the user
• The user is now created but doesn’t yet have access to your server. If you do not want to give them access, you can click on CLOSE – otherwise, follow the steps below
• To give that user access to your server, click on next to the corresponding computer
• Toggle the button next to MyWorkSpace and click on UPDATE (for more information about the different ways users can connect to your server see How To – Publish an App)
• Click on UPDATE to save the changes

The user has now been created and will be notified by email – please let them know the password you chose for them and ask them to change it for added security.

Deleting an existing user #

Note: If the user is an administrator on your MyQuickCloud account, you first need to edit the user information and uncheck the admin option (see Edit user info) – you can then proceed to delete that user as per the steps below.

Overview #

Detailed steps #

• Log in to your MyQuickCloud account as an admin user – https://myquickcloud.com/login/
• Click on Users
• Click on the user you want to remove
• Click on the bin icon , on the top right
• Click OK to confirm

The user has now been removed and will no longer have access to MyQuickCloud or to your server.

Managing Users #

In this section, we will explain how to update a user’s information as well as their access to your server.

Edit user info #

As an administrator on the account, you can change the following:

• First and Last names
• Email
• Switch between normal user or administrator

Overview #

Detailed steps #

• Log in to your MyQuickCloud account as an admin user – https://myquickcloud.com/login/
• Click on Users
• Click on the user you want to edit
• Click on the edit icon , on the top right
• Update their details or toggle the Administrator button as needed
• Click Update

Change user access #

As an administrator on the account, you can change how users access your servers. For example, you can grant or revoke access to a server.

Overview #

Detailed steps #

• Log in to your MyQuickCloud account as an admin user – https://myquickcloud.com/login/
• Click on Users
• Click on the user you want to edit
• Click on the edit access icon , next to Which computers has this user access to?
• Click on the edit access icon , next to the corresponding computer
• Tick or untick the access as needed
• Click on UPDATE