Archive
After Auto-Update – MyQuickCloud Prompts to Be Configured
Last Updated: March 29, 2022Issue After an auto-update of the MyQuickCloud client you are prompted to configure as below Solution Just click the “Setup Manually” button and you will be presented with the login screen as normal and can continue to use MyQuickCloud as before.
Common Printing Issues
Last Updated: February 23, 2024This article relates to an older version of MyQuickCloud and is no longer valid. Please go to our How-To section to view the latest articles here – MyQuickCloud How-To Unable to print locally from the remote computer To print to a printer that is attached to your local computer (the one you are using to connect...
Do I Choose MyWorkspace, MyDesktop or MyApplication?
Last Updated: March 30, 2022This article relates to an older version of MyQuickCloud and is no longer valid. Please go to our How-To section to view the latest articles here – https://myquickcloud.com/support/knowledgebase/how-to/ What is the difference between MyApplication, MyDesktop and MyWorkspace? There are 3 main ways you can access your desktop applications remotely using MyQuickCloud. Depending on what you hope...
How do I update my internet browser?
Last Updated: January 5, 2023The MyQuickCloud Web Application makes use of some new tools that are only available in the most up to date versions of the modern web browsers. Many web browsers auto-update these days but it can be tempting to ignore the message to upgrade when we’re busy! Updating your browser not only means you get the...
How To – Add a Host
Last Updated: March 30, 2022This article relates to an older version of MyQuickCloud and is no longer valid. Please go to our How-To section to view the latest articles here – https://myquickcloud.com/kb/how-to/ The Host is the computer with the programs on it that you want to access remotely. The MyQuickCloud administrator (admin user) can add Host computers to your cloud. Adding...
How To – Manage a Host
Last Updated: March 30, 2022This article relates to an older version of MyQuickCloud and is no longer valid. Please go to our How-To section to view the latest articles here – https://myquickcloud.com/kb/how-to/ With MyQuickCloud Host Management, an administrator can remotely check who is currently connected and disconnect users or even restart the host. Disconnecting users is often useful when an...
How To – Use a MyWorkspace, MyDesktop or MyApplication
Last Updated: March 30, 2022This article relates to an older version of MyQuickCloud and is no longer valid. Please go to our How-To section to view the latest articles here – https://myquickcloud.com/support/documentation/how-to/ This article will guide you through the basics of using your published apps. MyWorkspace: When launching MyWorkspace you will be automatically logged in as a new user on...
How to Change the Host Computer
Last Updated: March 30, 2022This article relates to an older version of MyQuickCloud and is no longer valid. Please go to our How-To section to view the latest articles here – https://myquickcloud.com/kb/how-to/ Version: 2.0 Applies to: Webapp Older Versions: Desktop Client There are times when you may need to change your host computer if for instance you have purchased a...
How to login to my host computer with an existing Windows account
Last Updated: March 30, 2022This article relates to an older version of MyQuickCloud and is no longer valid. Please go to our How-To section to view the latest articles here – https://myquickcloud.com/kb/how-to/ By default, MyQuickCloud creates a new Windows account for each remote user when they first log in. If you wish to be able to login to an existing...
Launch Fail Unknown Error – MyApplication Won’t Open on My iOS Device
Last Updated: February 22, 2024This article relates to an older version of MyQuickCloud and is no longer valid. Please go to our How-To section to view the latest articles here – https://myquickcloud.com/support/documentation/how-to/ Issue MyApplications – such as QuickBooks – will not open from an iOS device such as an iPad or iPhone. Cause MyApplications are not yet supported on iOS....
Login Failed – Unable to Connect to the Internet Error Message
Last Updated: March 30, 2022This article relates to an older version of MyQuickCloud and is no longer valid. Please go to our How-To section to view the latest articles here – https://myquickcloud.com/support/documentation/how-to/ Are You Receiving This Error Message? If not? Click here to go to our Interactive Troubleshooter Cause This error will appear if the MyQuickCloud application is unable to...
MyQuickCloud 3.2 – What’s New
Last Updated: March 30, 2022This article relates to an older version of MyQuickCloud and is no longer valid. Please go to our How-To section to view the latest articles here – https://myquickcloud.com/kb/how-to/ MyQuickCloud client version 3.2 has been released and contains a number of new features and re-designs as outlined in the below article. New Names We have renamed the...
Remote Desktop Can’t Connect to the Remote Computer for One of These Three Reasons Error
Last Updated: March 30, 2022This article relates to an older version of MyQuickCloud and is no longer valid. Please go to our How-To section to view the latest articles here – https://myquickcloud.com/support/documentation/how-to/ Are You Receiving This Error Message? If not, click here to go to our knowledgebase Solution Try refreshing the MyQuickCloud dashboard by clicking the refresh icon in the top...
Security Update – Jan 2018
Last Updated: March 30, 2022This article relates to an older version of MyQuickCloud and is no longer valid. Please go to our How-To section to view the latest articles here – https://myquickcloud.com/support/documentation/how-to/ As you may have seen in the news, a security vulnerability classed as “speculative execution side-channel attacks” (or more commonly referred to as Meltdown and Spectre) was discovered...
Support – Overview
Last Updated: March 15, 2022What we offer All our customers get the same great level of support. This is primarily done through our live chat service Monday – Friday 6am-6pm EST and you can also raise a ticket through our contact page or email [email protected]. We aim to fix any issues you may have at the first time of...
System Requirements
Last Updated: November 4, 2024This article relates to an older version of MyQuickCloud and is no longer valid. Please go to our downloads page to view the latest system requirements can be found on our Downloads Page. Want to know a bit more? MyQuickCloud uses very few computer resources, it’s made up of two parts: The Server – the program used...
Testing your local Internet connection
Last Updated: March 30, 2022This article relates to an older version of MyQuickCloud and is no longer valid. Please go to our How-To section to view the latest articles here – https://myquickcloud.com/support/documentation/how-to/ Disclaimer The website in this document is owned and operated by third parties. These links are provided for your information and convenience only and are not an endorsement...
What Is Our Refund Policy?
Last Updated: March 30, 2022This article relates to an older version of MyQuickCloud and is no longer valid. Please go to our How-To section to view the latest articles here – https://myquickcloud.com/kb/how-to/ MyQuickCloud Trial After signing up to the MyQuickCloud Trial you get a fully functional MyQuickCloud account, allowing 5 users to connect to 1 host computer. The free trial...
Which host do I choose in the MyQuickCloud setup?
Last Updated: March 30, 2022This article relates to an older version of MyQuickCloud and is no longer valid. Please go to our How-To section to view the latest articles here – https://myquickcloud.com/support/documentation/how-to/ When setting up MyQuickCloud for the first time, you will be asked if you want to choose to: remotely access the PC you are on, setup a managed...
