Desktop vs. Online

How SMEs are using software

We asked 4,220 decision makers, discovering valuable sector insights in a global survey.

Desktop-based programs are still omnipresent

98% use desktop-based programs

34% only use desktop-based programs

41% use more than half desktop-based programs

Industries still resort to legacy software

79% prefer using the desktop version of a program

Users preferring desktop versions (by region)

Africa: 100%

Canada: 90%

Asia and Middle east: 80%

USA: 78%

Europe and UK: 78%

Top reasons of respondents to use the desktop version of a program

80% said their applications integrate with third-party programs

  1. 54% Variety of features
  2. 42% Trust
  3. 36% Cost
  4. Lack of reliable internet connection

Desktop versions are preferred but online access is still important

54% make a purchase decision based on if a software has some kind of online access

Survey powered by MyQuickCloud