---
title: How To – Add, Remove and Manage Users
description: "In this article, we will cover the following: - Creating a new user - Deleting a existing user - Updating a user's information - Managing a user's access to computers and servers # Creating a new user Billing Before creating…"
url: "https://myquickcloud.com/support/knowledgebase/how-to-add-remove-and-manage-users/"
updated: "2024-02-22"
category: How To
---

# How To – Add, Remove and Manage Users

In this article, we will cover the following:

- Creating a new user
- Deleting a existing user
- Updating a user's information
- Managing a user's access to computers and servers

# Creating a new user

Billing

Before creating a new user, please check that you have enough users on your subscription. To increase the number of users on your subscription, follow the steps here: [https://myquickcloud.com/knowledgebase/how-to-add-users-to-your-myquickcloud-subscription/](/support/knowledgebase/how-to-add-users-to-your-myquickcloud-subscription/)

## Overview

![](https://myquickcloud.com/wp-content/uploads/2023/08/MyQuickCloud-how-to-add-users.gif)

## Detailed steps

- Log in to your MyQuickCloud account as an admin user - [https://myquickcloud.com/login/](/login/)
- Click on **Users**
- Click on **ADD NEW USER**
- Enter the new user's details
  - **Alias**: this is a friendly name for that user. It must be unique in your account and be between 3 and 9 characters
  - **Administrator**: ***only***select this option if the new user will also be an administrator on your account. Administrators can view/manage access, users, billing...
  - **Password**: the password needs to meet the following complexity rules
    - At least 8 characters long (*longer is more secure*)
    - At least 1 upper case character
    - At least 1 lower case character
    - At least 1 number/digit
    - It cannot be a combination of the user's email or alias
- Once done, click **CREATE USER** to create the user
- The user is now created but doesn't yet have access to your server. If you do not want to give them access, you can click on **CLOSE** - otherwise, follow the steps below
- To give that user access to your server, click on ![](https://myquickcloud.com/wp-content/uploads/2017/02/icon-user-access.png) next to the corresponding computer
- Toggle the button next to ***MyWorkSpace***and click on **UPDATE**(for more information about the different ways users can connect to your server see [How To – Publish an App](/support/knowledgebase/how-to-give-access-to-users-to-your-server/#7-toc-title))
- Click on **UPDATE**to save the changes

The user has now been created and will be notified by email - please let them know the password you chose for them and ask them to change it for added security.

# Deleting an existing user

Billing

Deleting a user does not change your billing. If you want to delete the user and stop being charged for that user, do the following:

- Delete the user by following the steps below
- Decrease the number of users on your subscription by following the steps here [https://myquickcloud.com/knowledgebase/how-to-remove-a-user-from-your-subscription/](/support/knowledgebase/how-to-remove-a-user-from-your-subscription/#step2)

***Note:**If the user is an administrator on your MyQuickCloud account, you first need to edit the user information and uncheck the admin option (see*[Edit user info](#7-toc-title)*) - you can then proceed to delete that user as per the steps below.*

## Overview

![](https://myquickcloud.com/wp-content/uploads/2023/08/MyQuickCloud-how-to-delete-user.gif)

## Detailed steps

- Log in to your MyQuickCloud account as an admin user - [https://myquickcloud.com/login/](https://myquickcloud.com/login/)
- Click on **Users**
- Click on the user you want to remove
- Click on the bin icon ![](https://myquickcloud.com/wp-content/uploads/2017/02/icon-orange-bin.png), on the top right
- Click **OK**to confirm

The user has now been removed and will no longer have access to MyQuickCloud or to your server.

# Managing Users

In this section, we will explain how to update a user's information as well as their access to your server.

## Edit user info

As an administrator on the account, you can change the following:

- First and Last names
- Email
- Switch between normal user or administrator

### Overview

![](https://myquickcloud.com/wp-content/uploads/2023/08/MyQuickCloud-how-to-Update-User-Info.gif)

### Detailed steps

- Log in to your MyQuickCloud account as an admin user - [https://myquickcloud.com/login/](https://myquickcloud.com/login/)
- Click on **Users**
- Click on the user you want to edit
- Click on the edit icon ![](https://myquickcloud.com/wp-content/uploads/2017/02/icon-user-edit.png), on the top right
- Update their details or toggle the Administrator button as needed
- Click **Update**

## Change user access

As an administrator on the account, you can change how users access your servers. For example, you can grant or revoke access to a server.

### Overview

![](https://myquickcloud.com/wp-content/uploads/2023/08/MyQuickCloud-how-to-Update-User-Access.gif)

### Detailed steps

- Log in to your MyQuickCloud account as an admin user - [https://myquickcloud.com/login/](https://myquickcloud.com/login/)
- Click on **Users**
- Click on the user you want to edit
- Click on the edit access icon ![](https://myquickcloud.com/wp-content/uploads/2017/02/icon-user-access.png), next to *Which computers has this user access to?*
- Click on the edit access icon ![](https://myquickcloud.com/wp-content/uploads/2017/02/icon-user-access.png), next to the corresponding computer
- Tick or untick the access as needed
- Click on **UPDATE**