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The Basics

  • What’s the difference between MyWorkspace, MyDesktop and MyApplication?
  • Is it hard to set up? Do I need someone to help me set it up?
  • Is there a way to trial the software before I buy it?
  • Will people see what others are doing?
  • Will multiple people be able to work on the host at the same time?
  • How do I copy files between my computer and the host ?
  • How do I start using MyQuickCloud?
  • What’s the difference between MyQuickCloud and remote screen software?
  • What is the difference between the on-premise and the managed cloud solutions?
  • What is a host?
  • What is a user?
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Account / Billing

  • What if I want to cancel?
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Technical

  • Can we print with MyQuickCloud?
  • Can I have multiple hosts on my account?
  • Is MyQuickCloud secure?
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Managed Cloud

  • Does the price include the licenses of any applications?
  • How do I move my files to the cloud server?
  • How do I know which cloud server is right for me?
  • How do I get a cloud server?
  • What is your managed cloud service?

On Premise

  • Can I restrict access to users so they don’t have access to the entire host?
  • Does the host computer need to be switched on to be able to be accessed?
  • Will my data be backed up on MyQuickCloud?
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  • What’s the difference between a host computer and a remote computer?
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  • How do I copy files between my computer and the host ?

How do I copy files between my computer and the host ?

With MyQuickCloud, moving files between the host and your local computer is easy. You can either move files within the file explorer (available when accessing from a Mac or Windows computer), or just copy and paste between those sessions (available when accessing from a Windows computer).

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Updated on March 15, 2022
Will multiple people be able to work on the host at the same time?How do I start using MyQuickCloud?
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