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The Basics

The Basics

12

What’s the difference between MyWorkspace, MyDesktop and MyApplication?
Is it hard to set up? Do I need someone to help me set it up?
Is there a way to trial the software before I buy it?
Will people see what others are doing?
Will multiple people be able to work on the host at the same time?
How do I copy files between my computer and the host ?
How do I start using MyQuickCloud?
What’s the difference between MyQuickCloud and remote screen software?
What is the difference between the on-premise and the managed cloud solutions?
What is a host?
What is a user?
What is MyQuickCloud?

Account / Billing

Account / Billing

6

What if I want to cancel?
Are there any extra or hidden fees?
How do I change my subscription?
Am I bound to a contract?
What are the different payment options?
How do I subscribe to your service after the free trial?

Technical

Technical

4

Can we print with MyQuickCloud?
Can I have multiple hosts on my account?
Is MyQuickCloud secure?
Will my application/add-on work with MyQuickCloud?

Managed Cloud

Managed Cloud

5

Does the price include the licenses of any applications?
How do I move my files to the cloud server?
How do I know which cloud server is right for me?
How do I get a cloud server?
What is your managed cloud service?

On Premise

On Premise

5

Can I restrict access to users so they don’t have access to the entire host?
Does the host computer need to be switched on to be able to be accessed?
Will my data be backed up on MyQuickCloud?
Can I use MyQuickCloud if I already have my own server?
What’s the difference between a host computer and a remote computer?

Home
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FAQ
Account / Billing

Account / Billing

What if I want to cancel?
Are there any extra or hidden fees?
How do I change my subscription?
Am I bound to a contract?
What are the different payment options?
How do I subscribe to your service after the free trial?

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