How To

My account has been canceled, how do I reactivate it?

If you receive a message that your account has been canceled or deactivated. It may be that you canceled the account and are now wanting to resubscribe, or it may be that your bank declined the payment. To get your MyQuickCloud account back up and running you will need to do the following:

 

 

Step 1 – Log on to https://account.myquickcloud.com

Step 2 – Update your payment details by going to “Subscription” > “Overview” and clicking the green icon next to Payment Info.

Step 3 – Once you have updated your payment, or after you have spoken to your bank and they have confirmed they will accept the payment, send us an email at support@myquickcloud.com, asking to have your account reactivated. We will process the payment and if it all goes through, your account will be ready to use again.

Was this helpful?