Technical

Launch Fail Unknown Error – MyApplication Won’t Open on My iOS Device

Issue

MyApplications – such as QuickBooks – will not open from an iOS device such as an iPad or iPhone.

Cause

MyApplications are not yet supported on iOS. But don’t worry, you can still access your applications through the MyDesktop/MyWorkspace app.

Solution

Open MyWorkspace or MyDesktop and launch your application through the desktop.

Don’t have a Virtual Desktop?

You either need to ask your admin to create a MyWorkspace/MyDesktop link on your dashboard for you; or if you are already an admin, follow our guide here:

How to publish an app

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