How To

How To – Add, Remove and Manage Users

Managing Users Through the Desktop App

Click here for WebApp instructions.

You need to ensure you have added additional users to your subscription where required: https://myquickcloud.com/knowledgebase/how-to-add-users-to-your-myquickcloud-subscription/

Adding Users

  • Log into MyQuickCloud using the admin credentials
  • On the dashboard click Manage and then Users
  • Click the Create New button
  • Enter all of the new user’s details and click Next
  • Choose which Apps you wish the user to have access to and click Next

The user has now been created and will receive an email with details of how to log in.

Removing Users

Important: Removing a user does not reduce the number of user subscriptions you are billed for. To remove a MyQuickCloud user subscription please see: https://myquickcloud.com/knowledgebase/how-to-remove-a-user-from-your-subscription/

  • Log into MyQuickCloud using the admin credentials
  • On the dashboard click Manage and then Users
  • Next to the user you wish to remove click the Delete button (Highlighted red below)

  • When asked to confirm click Remove User

The user has now been removed and will no longer have access to MyQuickCloud.

Please Note: To delete admin users, you must first uncheck the Admin option from the Edit User screen, then you will be able to delete the user.

Managing Users

From the dashboard, an administrator can edit a user’s information such as email address, password and also change the Apps that they have permission to open.

To edit user information:

  • Log into the MyQuickCloud client using the admin credentials
  • On the dashboard click Manage and then Users
  • Next to the user you wish to edit click the edit user button (Highlighted red below)

  • Change any of the details e.g. email address and click Next

To Change which Apps a user has access to:

  • Log into the MyQuickCloud client using the admin credentials
  • On the dashboard click Manage and then Users
  • Next to the user you wish to edit click the Apps button (Highlighted red below)

  • Tick or untick the apps you wish them to access and then click Next

 

Managing Users Through the Web App

Adding Users

  • Log in to your MyQuickCloud account using admin credentials here – https://account.myquickcloud.com/
  • Click on Users icon on the dashboard
  • Click on the + symbol to add a new user
  • Enter all of the new user’s details and click Create to finish
  • Select the newly created user and press the Edit icon on the Applications bar
  • Choose which Apps you wish the user to have access to and click Update

The user has now been created and will receive an email with details of how to log in.

Removing Users

Important: Removing a user does not reduce the number of user subscriptions you are billed for. To remove a MyQuickCloud user subscription please see: https://myquickcloud.com/knowledgebase/how-to-remove-a-user-from-your-subscription/

  • Log in to your MyQuickCloud account using admin credentials here – https://account.myquickcloud.com/
  • Click on Users icon on the dashboard
  • Select the user you wish to remove and click on the delete icon to the right of their name

The user has now been removed and will no longer have access to MyQuickCloud.

Please Note: To delete admin users, you must first uncheck the Admin option from the Edit User screen, then you will be able to delete the user.

Managing Users

From the dashboard, an administrator can edit a user’s information such as email address, password and also change the Apps that they have permission to open.

To edit user information:

  • Log in to your MyQuickCloud account using admin credentials here – https://account.myquickcloud.com/
  • Click on Users icon on the dashboard
  • Select the user you wish to edit and click on the edit to the right of their name (Highlighted red below)

  • Change any of the details e.g. email address and click Update

To Change which Apps a user has access to:

  • Log in to your MyQuickCloud account using admin credentials here – https://account.myquickcloud.com/
  • Click on Users icon on the dashboard
  • Select the user you wish to edit and click on the edit to the right of the Applications bar (Highlighted red below)

  • Tick or untick the apps you wish them to access and then click Update
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